How to Choose a Hotel Mattress: Pocketed Spring vs Latex vs Memory Foam
Pocketed spring, latex or memory foam? What each feels like, which suits your guests, and what fire safety and warranty to insist on.
· By Grace Hospitalities, Karur
Quick answer
Most hotels choose a pocketed spring mattress because it feels the same for guests of every body weight and stops partners disturbing each other. Natural latex suits eco and premium properties, memory foam gives a plush feel, and ortho foam suits guests who want firm support. Always ask for fire-retardant (FR) materials and a written warranty.
Hotel mattress types compared
| Type | Feel | Thickness | Best for |
|---|---|---|---|
| Pocketed spring (dual comfort) | Even support, no motion transfer | 8″ / 10″ | Most hotel rooms |
| Spring + natural latex | Buoyant, cool | 8″ / 10″ | Premium rooms |
| Spring + memory foam pillow top | Plush, hugging | 9″ | Suites, luxury rooms |
| Natural latex (dual comfort) | Two densities in one | 6″ / 8″ | Eco resorts |
| Ortho (memory + bonded + copper foam) | Firm support | 6″ / 8″ / 10″ | Firm-sleep guests |
What makes a mattress hotel-grade
- Double-tempered steel pocketed springs for long life
- A strong border wire (WowLinen uses 4 mm) so edges don't sag
- Fire-retardant (FR) fabric and felt to hotel standards
- GOTS-certified cotton covers on latex and memory models
- Custom sizes to fit your bed frames
- A clear warranty — our Premium Hospitality Mattress carries a 10-year replacement guarantee
Protect the investment
Add a waterproof mattress protector from day one. It keeps the mattress hygienic and is far cheaper to replace than the mattress.
WOW Mattress range
Frequently asked questions
Which mattress is best for hotels?
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A pocketed spring mattress is the most popular hotel choice, because it gives every guest the same support and no motion transfer.
What thickness should a hotel mattress be?
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Most hotel mattresses are 8 to 10 inches thick; pillow-top models are around 9 inches.
Do you make hotel mattresses in custom sizes?
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Yes — every WOW Mattress model is available in custom sizes.
Grace Hospitalities
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