Hotel Housekeeping Checklist: Room Turnover Step by Step
A structured room turnover reduces missed items and complaints. Here is the step-by-step checklist housekeeping teams can follow.
· By Grace Hospitalities, Karur
Quick answer
A hotel room turnover follows five steps: check the room, strip linen and rubbish, deep-clean the bathroom, clean the bedroom and make the bed, then restock amenities and do a final guest's-eye walkthrough.
1. Entry and check
- Knock and announce, even on checked-out rooms
- Open curtains and switch on all lights
- Look for left-behind items and note any damage
2. Strip the room
Strip bed linen straight into the laundry bag — never onto the floor — and collect used towels, glasses and amenity packaging in one pass.
3. Bathroom
- Apply toilet bowl cleaner (Cleansely C6) first and let it work
- Clean mirror, then surfaces from high to low with bathroom cleaner (C1)
- Clean shower or tub; use a descaler (C9) on hard-water marks
- Finish the toilet, then the floor
- Fit a WC band and restock amenities in the standard layout
4. Bedroom
- Make the bed with fresh linen to your property standard
- Dust top to bottom; wipe door handles, switches and remotes
- Polish wood (C4) and glass (C3); mop or vacuum the floor (C7)
- Restock the kettle kit, tissue and slippers
5. Final walkthrough
Stand at the door and look as a guest would: fresh smell, symmetrical bed, all lights working, amenities neatly placed.
What housekeeping needs
Frequently asked questions
What is the order of cleaning a hotel room?
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Check the room, strip linen, clean the bathroom, clean the bedroom and make the bed, then restock and do a final walkthrough.
Why apply toilet cleaner first?
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Toilet bowl cleaner works best after 15–30 minutes, so applying it first lets it work while you clean other areas.
Grace Hospitalities
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